Methods and Processes

We believe that the best results for our customers are achieved through close, long term partnerships, total transparency and a good mix of tools and human touch.

Beyond our products and expertise in Search Marketing, the way we work and the processes we implement are keys to successful cooperation with our customers and partners. These are mainly driven by:

  • A close association with our customers
  • A total transparency
  • A good mix of tools and human touch
  • A long term commitment

 

We strongly believe that these principles allow Relevant Traffic teams to deliver the best and most suitable service to our clients.

We Work Hand in Hand

From the brief to the delivery, from the regular reporting to the specific solutions we implement, we always include our clients in the definition and approval of what we do.

Our deliverables include:

  • A proposal
  • A brief and an introductory workshop or kick off
  • A project plan
  • Specific deliverables depending on the service
  • Specific regular reporting to illustrate the progress of the service
  • Regular updates or wrap up to redefine or confirm the relevance of the project

 

Are you looking for a strong and reliable partner to help you understand and define your needs? Are you willing to gain expertise in Search Marketing and develop your own business? Our processes and methods are the guarantee for doing what is best for you.

Total Transparency

Based on “we say what we do and we do what we say”, our teams are constantly sharing the progress of their work with our partners and customers. We use what we call a validation document before any campaign launch or SEO project, in order to get your buy in and full commitment in helping us do our job under the best conditions.

 

In return, we commit to share with, and solicit, you as often as needed in order to explain and be explicit in what we will achieve and why this is important for your project. Similarly, when a problem arises, you are always consulted and involved in its resolution.

Tools and Human Touch

We combine both technical and human dimensions in everything we do. We use various systems, including our own, to gather and report data and provide a common basis for data analysis. We want to be speaking the same language as our clients.

 

In addition to this technical approach, we believe in our teams as the main assets of this company and the most appropriate way to perform quality and efficient work. We value the human dimension of our work as we believe in our teams, your teams and the permanent dialog necessary to make things happen.

Long Term Commitment

We value duration in our job given the specificities of it and the approach we have.

 

We do not believe nor trust short term and immediate results which would be seen as artificial. We believe in having the right approach with the right timing and therefore are committed to working with a long term perspective.

 

We like to understand what you and your company want to achieve in the long run and how you position the Web, the internet and the online strategy in your company project.

 

We believe the closer we work with you and your needs, the greater the success of the work.

 

We like to know our customers and this happens over time.

 

As a matter of fact, we always work by thinking how you will be affected by the service we undertake 3, 6, 12 months down the road.

 

We believe in a sustainable business with our partners and customers.

 

Willing to take the challenge with us? Willing to find a long term partner able to work in time? Make the right choice and benefit from our commitment. Search is today, tomorrow and thereafter...